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General FAQs

What types of mattresses do you offer?

We offer Foam, Spring, Luxury, and Orthopedic mattresses to suit different comfort and support needs.

How can I choose the right mattress?

Consider your sleep position, firmness preference, and any health concerns. Our product descriptions help guide your choice.

Are Chairman Foam mattresses hypoallergenic?

Yes, many models use hypoallergenic materials to reduce allergens and provide a healthier sleep environment.

What is the warranty period for your mattresses?

Chairman Foam mattresses typically come with a 15-year warranty against defects.

How long does a Chairman Foam mattress last?

With proper care, our mattresses typically last 15+ years, depending on the model and use.

Are your mattresses good for back pain?

Yes, our orthopedic and firm foam options help with spinal alignment and back support.

Do you offer custom sizes?

Custom sizing may be available for certain models. Contact customer support for more information.

Do you have any cooling mattresses?

Yes, some of our mattresses feature breathable fabrics to enhance airflow and keep you cool.

What are the benefits of a reversible mattress?

Reversible mattresses offer two firmness options and extend the mattress lifespan.

Can I use an electric blanket with my mattress?

Yes, our mattresses are compatible with electric blankets when used as directed.

Do you sell mattress protectors?

We recommend using a mattress protector to keep your mattress clean, though they’re not included.

Are your mattresses suitable for all bed frames?

Yes, our mattresses fit most standard bed frames, provided the frame offers adequate support.

Can I use a mattress topper with a Chairman Foam mattress?

Yes, toppers can add comfort and help protect your mattress.

Do your mattresses work on adjustable bases?

Many of our foam and hybrid models are compatible with adjustable bases.

How often should I rotate my mattress?

Rotating every 3-6 months can help maintain even wear and extend the mattress’s life.

What is the difference between foam and spring mattresses?

Foam mattresses contour to the body, while spring mattresses offer firmer, more responsive support.

Do Chairman Foam mattresses contain any harmful chemicals?

No, we adhere to strict safety standards, using materials that are safe and non-toxic.

Can I order online?

Yes, you can order directly from our website, and our team is available to assist with any questions.

How does the return policy work?

Contact customer support or visit our Return Policy page for details.

Do you accept credit or debit card payments?

Currently, we don’t accept credit or debit card payments but plan to in the future.

Are there financing options available?

At present, we do not offer financing plans but are exploring this option for the future.

How can I clean my mattress?

Use a mild detergent and water for stains; a mattress protector can help keep it clean.

Can I use my mattress right after delivery?

Yes, our mattresses are ready to use immediately after delivery.

Are mattress protectors necessary?

Mattress protectors are highly recommended for added hygiene and to extend mattress lifespan.

Can I use an electric blanket on your mattresses?

Yes, but avoid direct contact for prolonged periods to prevent damage.

Is there a best sleeping position for each mattress?

Side sleepers usually prefer softer options, while back and stomach sleepers often prefer medium to firm support.

Are your mattresses eco-friendly?

Many of our mattresses use sustainable materials, contributing to eco-friendly practices.

Is assembly required for delivery?

No, our mattresses arrive ready to use, and no assembly is necessary.

How do I dispose of my old mattress?

Contact your local waste management or recycling center for options on mattress disposal.

How thick should my mattress be?

The ideal thickness depends on comfort needs; thicker options often provide more support.

Can I use a memory foam mattress if I have allergies?

Yes, our memory foam is hypoallergenic and dust-mite resistant.

How do I know if I need a new mattress?

Signs include discomfort, sagging, or waking up with aches.

What bed bases are compatible with your mattresses?

Our mattresses work with most bed frames, including slats and box springs.

Can I use a heated mattress pad?

Yes, but avoid excessive heat exposure to prevent foam degradation.

Can your mattresses be used on adjustable beds?

Many of our models are compatible with adjustable bases; check specific product details.

Do you offer any special deals or discounts?

Promotions vary; check our website or subscribe to our newsletter for updates.

How can I prevent mattress sagging?

Rotate your mattress periodically, and ensure it’s on a sturdy base.

What’s the best mattress for hot sleepers?

Look for mattresses with cooling features, such as breathable covers or airflow channels.

Do you have mattresses for children?

Yes, we have several options in appropriate sizes for children and teens.

Are there any chemicals in your mattresses?

Our mattresses meet safety standards and are free from harmful chemicals.

How do I select a pillow to go with my mattress?

Choose a pillow that complements your sleeping position for optimal neck and head support.

Do you offer a referral program?

Check our website for the latest offers or referral programs.

Is it normal for memory foam to have an odor?

Yes, a slight “new” smell is normal and dissipates within a few days.

How firm are your orthopedic mattresses?

Our orthopedic mattresses are medium-firm to firm for optimal spinal support.

Can I flip my mattress?

Some models are reversible; refer to product details for each type.

What’s the best mattress for side sleepers?

A medium or plush mattress often works well, providing shoulder and hip support.

Are returns free?

Return policies vary, so please check our Return Policy page or contact support.

How can I track my order?

Use the tracking information provided via email or contact customer service for updates.

Do you offer accessories?

Yes, we have a range of accessories, including pillows and gao pillows, folding beds, sofa cum bed and many more.

What materials are used in your foam mattresses?

We use high-density and memory foams for comfort, durability, and support.

How do I care for a latex mattress?

Use a mattress cover, avoid direct sunlight, and occasionally rotate it for even wear.

Are all mattresses the same firmness?

No, we offer a range from plush to firm to suit different comfort preferences.

What benefits does a foam mattress offer?

Foam mattresses provide contouring support, relieving pressure points and adapting to body shape for restful sleep.

How do I choose the right foam mattress firmness?

Firmness depends on sleeping style and preference. Firmer options support back sleepers, while softer foam may benefit side sleepers.

Are foam mattresses suitable for children?

Yes, foam mattresses offer ample support for growing bodies, promoting healthy spine alignment.

Can foam mattresses help with back pain?

Yes, orthopedic foam mattresses like Chairman Ortho provide targeted support, helping relieve back pain.

What is the advantage of a spring mattress over foam?

Spring mattresses offer firm support with airflow for a cooler sleep experience, making them ideal for warm climates.

How does pocket spring differ from traditional spring?

Pocket springs move independently, reducing motion transfer and providing personalized support.

Are spring mattresses durable?

Yes, quality spring mattresses are built for durability, often lasting 7–10 years with regular rotation.

Are spring mattresses noisy?

High-quality spring mattresses minimize noise with well-encased coils and layered cushioning.

What makes luxury mattresses different from standard mattresses?

Luxury mattresses often combine premium materials like memory foam and pocket springs for enhanced support and comfort.

Do luxury mattresses support multiple sleeping positions?

Yes, luxury mattresses are designed to support side, back, and stomach sleepers with adaptive layers.

Is a luxury mattress worth the investment?

Luxury mattresses provide long-term comfort, durability, and health benefits, often justifying the investment.

Can luxury mattresses help with pressure relief?

Yes, many luxury models have contouring layers that reduce pressure on the hips, shoulders, and spine.

How should I maintain a luxury mattress?

Use a mattress protector, rotate it every few months, and avoid heavy impacts for longevity.

What makes a mattress suitable for healthcare purposes?

Healthcare mattresses are designed to provide firm, supportive, and ergonomic surfaces for those with medical conditions.

Do healthcare mattresses help with back and joint pain?

Yes, they offer firm support, aligning the spine and reducing strain on joints.

Are healthcare mattresses hypoallergenic?

Many healthcare mattresses feature hypoallergenic covers and anti-dust mite properties.

Who should consider a healthcare mattress?

Ideal for those with back pain, arthritis, or mobility issues, providing enhanced comfort and support.

Are healthcare mattresses durable?

Made with high-quality materials, they are crafted to last and provide consistent support over time.

What accessories are recommended with a mattress?

Accessories like mattress protectors, bed sheets, pillows, and toppers enhance comfort and mattress longevity.

Are memory foam pillows good for neck support?

Yes, memory foam pillows contour to the neck, providing optimal support and relieving tension.

How often should I replace my pillow?

Replace pillows every 1-2 years or when they lose shape and support.

Do mattress toppers help with comfort?

Yes, toppers add an extra layer of cushioning, improving comfort and support.

Are mattress protectors necessary?

Mattress protectors safeguard against spills, allergens, and dust, extending mattress life.